VOSB-LOGO2VA capability Statement

Stairbusters.com is a veteran-owned company that sells home accessibility products such as stairlifts, residential elevators, wheelchair lifts, automotive lifts and ramps. Since 1999, Stairbusters has been a Veteran Owned Small Business that services the entire western Pennsylvania area, providing their products to people in the area such as the disabled veterans, elderly, and to the temporarily/permanently disabled.

Andrew McKowan, a United States Army Infantry Veteran who was honorably discharged, is the founder of the company. He has been working in the medical equipment field since 1992, seven years before he opened Stairbusters, working for Blackburn’s Pharmacy and First Community Care. He saw a need in the Pennsylvania area for a company that provided a high quality service in the home accessibility field. He would eventually open Stairbusters, which over many years has satisfied thousands of customers, including hundreds of United States veterans who require Stairbusters’ products and services. These services include the installation, maintenance, and repair of various home elevators, lifts, and ramps.

Stairbusters has experienced people and top notch equipment that help us provide the great service we are known for. We started by hiring an experienced group of employees, which in total, we have seven full time certified technicians and evaluators. The majority of these technicians also have well over 10 years of experience within the company and/or within the field. These technicians provide over 60 years of experience in the home accessibility industry.

Stairbusters has two locations: one in Sarver, PA and another in Erie, PA. These two locations both contain thousands of feet of warehouse space where equipment can be stored safely. We also have a fleet of seven delivery and service vehicles to help us with our installation of lifts, ramps, and elevators. With all this kept in mind, we do not view this business as something we do on the side. This is a full time business that takes care of all kinds of home accessibility needs.

Stairbusters supports all Western VISN-4 VA hospitals, contracting departments, and prosthetic departments. Products that are installed, maintained, repaired, and provided by Stairbusters include (but not limited to) the following:

– Stairlifts (straight and curved, indoor and outdoor) 
– Wheelchair lifts
– Platform lifts (vertical and inclined)
– Automotive lifts 
– Pool lifts
– Spa lifts
– Automatic door openers
– Residential home elevators
– Portable ramps

We worked behind the scenes with several FSS contract holding manufacturers to provide installations for the veterans that purchased directly from contract holders. We have also provided hundreds of quality installations for the VA Healthcare System throughout western VISN-4. Some VAMCs include Pittsburgh, Erie, Butler, Altoona, and Clarksburg.

Stairbusters provides a great experience to our customers by delivering a high quality service and product with a fast local response. As a veteran owned business, we give extra care towards our veteran customers that other companies do not provide. We have partnered with the VA to prove that we have the best service around for the nation’s veterans. Providing high quality stairlifts, ramps, residential elevators, platform lifts, and more to Western Pennsylvania is our specialty.